Where To Find Support
Crisis Support - First Response Service NHS 111 and Select the Mental Health Option
Call 111 and select the mental health option when prompted for Mental Health service for the First Response Service –
A 24-hour service for people in a mental health crisis. This service is for anyone, of any age, living in Cambridgeshire and Peterborough. The phone will be answered by a trained mental health professional who will be able to listen to your concerns and help you get the support you need. They can offer advice over the phone, put you in contact with the crisis services or even refer you to a Sanctuary – safe places run by Cambridgeshire, Peterborough and South Lincolnshire Mind (CPSL Mind).
The Peterborough and Cambridge Sanctuaries offer short-term practical and emotional support between 6pm and 1am, seven days a week. You can watch a tour of the Cambridge Sanctuary.
Who can call?
If you aren’t able to make the call yourself then anyone can call on your behalf, for example a friend, carer, loved one or even your GP. The service is available to anyone, of any age, currently living in Cambridgeshire and Peterborough in a mental health crisis.
For more information click here.
Mental Health Text Line - HEAR 85258
A new mental health free text messaging support service has launched in Cambridgeshire and Peterborough to help those who are struggling to cope.
Launched by NHS Cambridgeshire & Peterborough and in partnership with the national service SHOUT, the free to use text service HEAR 85258 provides real-time support to people of all ages who are struggling with their mental health.
When texting the word HEAR to 85258, the person will be connected to a mental health clinician who will take them from a place of crisis to a place of calm. During the confidential and anonymous conversation, the texter will be supported and signposted to local and national mental health services.
Texting HEAR to 85258 is free, discreet and it runs 24/7. It won’t appear on any bills and requires no app, password or registration. It is available for anybody who lives, works, or studies in Cambridgeshire and Peterborough.
For more information about what mental health services are available in Cambridgeshire and Peterborough, visit www.keep-your-head.com
If you feel your or somebody’s life is at risk due to their mental health, dial 111 and listen for the option for the mental health crisis team.
Online Support - Keep Your Head
Keep Your Head is a central hub for information on mental health and wellbeing in Cambridgeshire and Peterborough. It can help you to find local services and get tips on ways to improve your own wellbeing, and how to look out for others.
Need some guidance on where to find support?
If you would like some guidance on where to go for some support, we can point you in the right direction. Click the button below to find out how you can contact us.